Returns, Refunds and Replace Policy

Returns, Refunds and Exchanges Policy

At JCT Images Ireland we deal with our customers on a one to one basis. We quality control all orders before leaving our business premises. However, there are times when the product may not arrive to you either by post or courier in perfect condition, for reasons beyond our control.

If this should occur our policy is to replace the product as soon as possible. Please contact JCT Images Ireland please email john@jctimagesireland.com

In the event of the product needing to be returned for a refund please read our guide lines below.

How To Return An Item
Your item must be in its original packaging in unused condition. Your must return the item within 30 days of your purchase.

1. Please email sales@jctimagesireland.com to request a refund.

  1. We will provide a courier collection to get the product back to JCT Images Ireland.
    Please provide suitable times for collection.
  2. Include in your package a signed letter stating the reason for your return and the original receipt.
  3. A handling charge of 10% will be applied.

10 greeting Cards. 10 greeting Cards, must be returned.
Return Exceptions

Merchandise that has been, used, or altered, written on, intentionally torn, hand or finger marks on them, cut, or any intentional damage to the product, the product will not be accepted for return or exchange.

JCT Images Ireland will pay the postage charge for return post.

We apologise in advance for any inconvenience caused and hope to resolve the matter to your satisfaction.